Legal

Privacy Policy

Last updated: 28 August 2026

Information we collect

We may collect information you provide when you contact us, request a consultation, create an account, or use our services. This may include your name, contact details, preferences and information relevant to your enquiry.

WhatsApp Business communications

When you communicate with Baytii through WhatsApp, we may process your phone number, profile name, message content, attachments, timestamps and message status information. We use Meta’s official WhatsApp Business Platform to route communications through company-owned numbers and may connect them to the appropriate lead or client record in our CRM. This information is used for customer service, case follow-up, operational supervision, security and applicable legal obligations. We do not sell WhatsApp Platform Data or use it to build advertising profiles. Learn more on our WhatsApp CRM service page.

How we use information

We use information to respond to enquiries, provide requested services, improve our platform, maintain security and comply with legal obligations.

Sharing and retention

We do not sell personal information. We may share information with service providers or professional partners when necessary to deliver a requested service or comply with applicable law. We retain information only as long as reasonably required.

Your choices

You may request access, correction or deletion of your personal information, subject to applicable legal requirements.

Contact

For privacy questions, contact info@baytii.com.